The IOPN LTD trading as the Institute of Performance Nutrition (“We”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting theiopn.com (our site) you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Guru Performance Limited trading as the Institute of Performance Nutrition of 85 Great Portland Street, London, W1W 7LT, UK.

 

 

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

  • Information you give us. You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you subscribe to receive our newsletter, register to use parts of our site, participate in discussion boards or other social media functions on our site, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number.
  • Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
      • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
      • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
    • Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the services we provide.

 

 

INFORMATION WE DO NOT COLLECT FROM YOU

We do not store credit or debit card details, nor do we share customer details with any third parties.

 

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our site and also allows us to improve it. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

      • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
      • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
      • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
      • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

 

Cookie Name Purpose More information
DYNSRV DYNSRV A load balancing cookie used by our servers. WordPress – Used for the duration of your visit.

 
PHPSESSID PHPSESSID This is a unique identifier used by our content management system (cms) WordPress. WordPress – Used for the duration of your visit.

 
wordpress_[hash] wordpress_[hash] A WordPress cookie which stores your details for the admin area of the site. WordPress – Used for the duration of your visit.

 
wordpress_logged_in_[hash] wordpress_logged_in_[hash] A WordPress cookie which identifies when you’re logged in, and who you are for most interface use. WordPress – Used for the duration of your visit.

 
WordPress_test_cookie WordPress_test_cookie A WordPress cookie which determines and checks the ability of browsers to set more cookies. WordPress – Used for the duration of your visit.

 
viewed_cookie_policy viewed_cookie_policy A cookie to remember if the visitor has accepted/closed the cookie info bar WordPress – Used to remember your preferences for repeat visits.

 
wp-settings-[UID] wp-settings-[UID] A WordPress cookie, where the number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. WordPress – Used to remember your preferences for repeat visits.

 
wp-settings-{time}-[UID] wp-settings-{time}-[UID] A WordPress cookie, where the number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. WordPress – Used to remember your preferences for repeat visits.

 
NID NID Google sets this cookie to remember your selections or preferences that you’ve already made when looking at information or using a service. Third-party cookie – Set by other websites who run services on pages you are visiting.

 
PREF PREF Google Maps sets this cookie to help with your experience using the Google Maps plugin. Third-party cookie – Set by other websites who run services on pages you are visiting.

 

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

You can choose to delete cookies at any time however you may lose any information that enables you to access websites more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

Except for essential cookies, all cookies will be kept in accordance with your browser settings.

 

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

      • Information you give to us. We will use this information:
        • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us;
        • to notify you about changes to our service;
        • to ensure that content from our site is presented in the most effective manner for you and for your computer.
      • Information we collect about you. We will use this information:
        • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
        • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
        • to allow you to participate in interactive features of our service, when you choose to do so;
        • as part of our efforts to keep our site safe and secure;
        • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
        • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
      • Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

 

DISCLOSURE OF YOUR INFORMATION

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may disclose your personal information to third parties:

      • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and/or
      • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Guru Performance Limited trading as the Institute of Performance Nutrition, our customers, or others.

 

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. Where applicable, you can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at laurent@theiopn.com.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

 

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

 

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to laurent@theiopn.com.